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We look forward to assisting you. The best way to reach us is by completing the form below.

  • Normal business hours are Monday to Friday, from 8am to 5pm ET (12:00 to 21:00 UTC Summer / 13:00 to 22:00 UTC Winter).
  • We aim to respond to your request within 48 business hours. However, during periods of high demand, it may take up to 5 business days to receive a response. We appreciate your patience during these times.
  • Submitting multiple requests could further delay response times.
  • If you are inquiring about your order status, please be aware that due to high demand, our shipping times are currently longer than usual.
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